Shipping policy

hank you for shopping at flywoo.com. We aim to deliver your orders safely, efficiently, and on time worldwide.

Order Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and public holidays).

  • You will receive an order confirmation email after placing your order.

  • Once your order is shipped, a shipping confirmation email with tracking details will be sent.

Shipping Destinations

🌍 We ship worldwide.

Delivery availability and shipping options will be displayed at checkout based on your location.

Shipping Rates

  • Shipping costs are calculated automatically at checkout.

  • Prices may vary depending on destination, package weight, and shipping method.

  • Product prices do not include customs duties, taxes, or import fees (if applicable).

Estimated Delivery Time

Estimated delivery times vary by destination:

  • Domestic orders: 3–7 business days

  • International orders: 7–21 business days

Delivery times are estimates and may vary due to customs clearance, carrier delays, or external factors beyond our control.

Tracking Information

  • Tracking details will be provided once your order has shipped.

  • Please allow 24–48 hours for tracking information to become active.

Shipping Delays

Flywoo is not responsible for delays caused by:

  • Customs clearance procedures

  • Courier or carrier issues

  • Weather conditions or natural events

  • Incomplete or incorrect shipping details provided by the customer

Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping information.

  • Orders returned due to incorrect or incomplete addresses may require additional shipping charges to resend.

  • We are not responsible for packages lost due to address errors.

Customs, Duties & Taxes

For international orders:

  • Customs duties, taxes, and import fees are determined by your local customs authority.

  • These charges are not included in product or shipping prices and are the customer’s responsibility.

Lost or Damaged Packages

If your order is lost or arrives damaged:

  • Contact us within 48 hours of delivery at info@flywoo.com

  • Include your order number and clear photos (if applicable)

We will investigate and provide an appropriate resolution.

Contact Us

For any shipping-related questions, please contact us at:
📧 info@flywoo.com